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Service Engineer – Industrial Automation

Contract Type




Service Engineer- Industrial Automation

Location: Denmark

Our client is seeking a highly skilled Service Engineer with expertise in industrial automation to join their team. The ideal candidate will have a strong background in electrical or mechanical engineering and hands-on experience in providing technical support, troubleshooting, and maintenance services for industrial automation systems and equipment.


  • Customer Support: Provide technical support and assistance to customers regarding the installation, operation, troubleshooting, and maintenance of industrial automation systems and equipment.
  • On-Site Service: Perform on-site visits to customer facilities to diagnose and resolve technical issues, conduct preventive maintenance, and optimize system performance.
  • Remote Support: Provide remote technical support to customers via phone, email, or remote access tools, guiding them through troubleshooting steps and resolving issues in a timely manner.
  • Training and Education: Conduct training sessions and workshops for customers and internal stakeholders on the operation, maintenance, and troubleshooting of industrial automation systems, ensuring proper usage and adherence to best practices.
  • Documentation and Reporting: Maintain accurate records of service activities, including service reports, work orders, and spare parts inventory, and provide regular updates to management and customers as needed.
  • Continuous Improvement: Identify opportunities for process improvements and service efficiency enhancements, and collaborate with internal teams to implement solutions and best practices.
  • Product Feedback: Gather customer feedback and insights on product performance, reliability, and usability, and communicate feedback to the product development team to inform product improvements and enhancements.


  • Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field.
    years of experience in a service engineering role, with a focus on industrial automation systems and equipment.
  • Strong knowledge of PLCs (Programmable Logic Controllers), SCADA (Supervisory Control and Data Acquisition) systems, HMI (Human-Machine Interface) devices, robotics, and other industrial automation technologies.
  • Proficiency in troubleshooting electrical and mechanical systems, reading technical drawings and schematics, and using diagnostic tools and equipment.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and other stakeholders.
  • Willingness to travel to customer sites as needed and work flexible hours to accommodate customer needs.
  • Certifications or training in relevant industrial automation technologies (e.g., Siemens, Allen-Bradley, Fanuc, etc.) is a plus.

For more information please contact nicolai.heyman@siblingrecruitment.com

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